VR VeloDistro Repair
Ship-in service · Coquitlam, BC

Professional device repair, door to door.

Create an account, register your phone or tablet, ship it to our shop, and track every step until it is back in your hands.

Ship-in Use your own label or one from your carrier
Trackable Reference ID + email on the customer portal
Updates Email notifications when status changes
1

Create account & register

Sign in, tell us about your device and how you are shipping it. You will receive a reference ID by email.

2

Ship your device

Pack it securely and send it with your tracking number. We confirm when it arrives at the shop.

3

Repair & return

We diagnose, repair, and ship back. Follow progress anytime in the customer portal.

Start your repair request

Sign in or create an account to submit the form. Save your reference ID — you will need it to track status.

Repair intake form

Submit device details and shipping info after signing in.

Sign in to continue

You need an account before submitting a repair request.